Cancellation & Return Policy
We reserve the right to cancel or reschedule classes for any reason. In the event a class is cancelled, all students will be notified and will be provided, with the option to reschedule.
If you cannot attend a class, your payment for your ticket will be forfeited, the same as it would be if it was a concert ticket. However, (like concert tickets) you are welcome to transfer your spot to a friend to use the booking.
You can request a full refund within 14 days of the purchase date providing it is not within 14 days of the class. No refund can be given for cancellations after that period. However, you are always welcome to reassign the booking to a friend. Refunds are made through Direct Deposit only.
Gift Vouchers are not refundable; however, you can transfer the voucher to a friend.
Classes must be paid for in full before a booking can be confirmed.
In our cooking classes, the food is not prepared individually but as a shared feast. Unfortunately, we cannot cater for vegetarians or food intolerances and allergies. We cannot cater for individual dietary requirements beyond what is scheduled in the class, if you have dietary restrictions or food allergies please let us know, the class may not be suitable for you.
We endeavour to use the freshest ingredients and from time to time may need to substitute or change a dish if ingredients are unavailable. We apologise if this causes any disappointment.
On rare occasions we may need to cancel a class because of unforeseen circumstances such as accidents, illness or too few bookings. If this occurs there will be the opportunity to transfer to another class.